Privacy Policy

Introduction‍

Manuel Leguer (“Company,” “we,” “us,” or “our”, “FlowTech Strategies”) operates the website www.flowtechstrategies.com (the “Service”) which provides subscription-based design and development services for e-commerce stores. This page informs you of our policies regarding the collection, use, and disclosure of Personal Data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

FlowTech Strategies collects and uses the information provided by our users to operate and provide the FlowTech Strategies. We may also use this information to communicate with users and to improve our services.

The types of information we may collect include:

Personal information such as name, address, email address, and phone number

Payment information, including credit or debit card information

Information about the transactions made through our checkout

Technical information, including device type, operating system, and IP address

We will only collect the information that is necessary to provide the services offered by FlowTech Strategies and will not use the information for any other purpose without the user's consent.

The information collected by FlowTech Strategies is stored on secure servers and is protected by industry-standard security measures. We will not share any personal information with third parties, except as required by law or with the user's consent.

‍Information Collection and Use‍

FlowTech Strategies collects several types of information for various purposes to provide and improve our Service.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Use of Data

FlowTech Strategies uses the collected data for various purposes:

To provide and maintain the Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our Service

To monitor the usage of the Service

To detect, prevent and address technical issues

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Retention of Data

FlowTech Strategies will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

FlowTech Strategies will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

FlowTech Strategies will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other cases. We may also disclose your information:

to contractors, service providers, and other third parties we use to support our business;

to fulfill the purpose for which you provide it;

with your consent in any other cases.

Security of Data

At FlowTech Strategies, we take the security of our customer's data very seriously and make every effort to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

To further enhance the security of your data, we have implemented technical and organizational measures such as secure server environments, encryption of sensitive data, and restricted access to systems that store personal information.

If you have any concerns about the security of your data, please do not hesitate to contact us at support@flowtechstrategies.com

‍Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

As a company based in San Diego, California, we agree to the provisions outlined by the California Online Privacy Protection Act (CalOPPA). This law requires commercial websites and online services to post a privacy policy that clearly outlines the information being collected and who it is being shared with.

Users of our website, www.flowtechstrategies.com, have the right to visit our site anonymously. Our Privacy Policy link, which can be easily found on our homepage, includes the word "Privacy". We will also notify users of any changes to our Privacy Policy on our Privacy Policy page. Users can change their personal information by emailing us at support@flowtechstrategies.com

We honor "Do Not Track" signals and do not track, plant cookies, or use advertising when a "Do Not Track" browser mechanism is in place. Users can enable or disable "Do Not Track" by visiting the Preferences or Settings page of their web browser.

Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain data protection rights under the California Consumer Privacy Act (CCPA). You have the right to:

Know what personal information we collect about you.

Request the deletion of your personal information.

Opt-out of the sale of your personal information.

Non-discrimination for exercising your CCPA rights.

We do not sell or rent your personal information to third parties. However, we may share your information with service providers who assist us in providing our services.

To exercise your CCPA rights, please contact us by email at support@flowtechstrategies.com. We may need to verify your identity before fulfilling your request. Please note that some necessary data may be required for you to use our services.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

Payments

FlowTech Strategies may provide paid products and/or services within its POS system. In that case, FlowTech Strategies uses third-party services for payment processing (e.g. payment processors).

FlowTech Strategies will not store or collect payment card details. That information is provided directly to its third-party payment processors, whose use of personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor FlowTech Strategies uses is Stripe. Their Privacy Policy can be viewed at: https://stripe.com/us/privacy/.

Children's Privacy

Our Services at FlowTech Strategies are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If we become aware that a Child has provided us with Personal Data, we will take steps to remove that information from our servers.

If you become aware of any Personal Data collected from a Child under the age of 18, please contact us at support@flowtechstrategies.com. We take the protection of Children's privacy very seriously and will take all necessary measures to ensure their information is handled in a secure manner.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our business practices or to comply with changing legal requirements. When we make changes to this policy, we will update the "Effective Date" at the top of this page and post the updated policy on our website. We encourage you to review our Privacy Policy periodically to stay informed about how we collect, use, and protect the personal information we receive from our users.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

By email: support@flowtechstrategies.com

We will make every effort to respond to your inquiries in a timely and professional manner.